We operate the TEAM TILTPRO SERVICE program to provide optimal service for customer satisfaction. We secure service engineers with technical knowledge and practical experience for accurate and timely processing of tasks, as well as providing our own systematized service program for service and quality improvement. To minimize customer inconvenience, we operate a call center with specialized counselors.

​

Furthermore, we have established nationwide dealer networks that provide integrated parts, service, and after-sales support at local branches. This enables us to provide systematic management and service benefits backed by the best technical expertise.

​

Differentiated customer satisfaction is our core value. By providing such service, we aim to increase customer satisfaction and enhance competitiveness.

​

• We have built a proactive customer consultation system and prepared manpower and systems to respond to customer inquiries and complaints quickly.

 

• We maintain continuous communication with customers to check if they are satisfied and to resolve any issues that may arise.

​

• We have professionals with specialized knowledge related to products who provide services to customers. We offer assistance to customers to ensure that they can use and maintain their products correctly.

​

• We manage customer problems related to products systematically and devise corresponding solutions. We continue to introduce systems that collect and analyze customer issues for improvement.